privacy statement
 

Fallen  Hero is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the Fallen Hero Web Site and governs data collection and usage at http://www.fallenhero.co.uk . By using this website you consent to the data practices described in statement.

This Privacy Statement consists of a general section which applies to Fallen Hero web site and services. Please read the complete Privacy Statement below.

Fallen Hero collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Fallen Hero also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites. Information collected at the Fallen Hero web site may be shared within Fallen Hero and its controlled subsidiaries and affiliates. Personal and demographic data may be stored and processed outside of your country, including transfers to the United Kingdom, and by using Fallen Hero web site, you consent to any such transfers outside of your country.

There is also information about your computer hardware and software that is automatically collected by Fallen Hero. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Fallen Hero for the operation of the their website, to maintain quality of the service, and to provide general statistics regarding use of the Fallen Hero web site.

Fallen Hero encourages you to review the privacy statements of web sites you choose to link to from http://www.fallenhero.co.uk so that you can understand how those web sites collect, use and share your information. Fallen  Hero is not responsible for the privacy statements or other content on web sites outside of this web site.

Use of your Personal Information

Fallen Hero and their operational service partners collect and use your personal information to operate Fallen Hero and deliver the services you have requested. Fallen Hero may also use your personally identifiable information to inform you of other products or services available from Fallen Hero and its affiliates. Fallen Hero may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Fallen Hero does not sell, rent or lease its customer lists to third parties. In addition, Fallen Hero may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fallen Hero, and they are required to maintain the confidentiality of your information.

Fallen Hero does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Fallen Hero keeps track of the pages our customers visit, in order to determine which of Fallen Hero services are the most popular. This data is used to deliver customised content and advertising within Fallen Hero to customers whose behaviour indicates that they are interested in a particular subject area.

Fallen Hero will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Fallen Hero, it's partners and suppliers or this site; (b) protect and defend the rights or property of Fallen Hero, their partners and suppliers; and, (c) act under exigent circumstances to protect the personal safety of users of Fallen Hero web site or the public.

Use of Cookies

Fallen Hero web site uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, delivery addresses, and so on.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Control your Personal Information

Fallen Hero offers its customers choices for the collection, use and sharing of personal information. You may contact us via e-mail at privacy@fallenhero.co.uk make choices about the use and sharing of your personal information. You may choose not to receive unsolicited marketing material from Fallen Hero.

You may also stop the delivery of future promotional e-mail from Fallen Hero by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

Fallen Hero may send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about Fallen Hero products and services.

Changes to this Statement

Fallen Hero will occasionally update this Privacy Statement to reflect company and customer feedback. Fallen Hero encourages you to periodically review this Statement to be informed of how Fallen  Hero protecting your information.

Contact Information

Fallen Hero welcomes your comments regarding this Privacy Statement. If you believe that Fallen Hero has not adhered to this Statement, please contact Fallen Hero by e-mail privacy@fallenhero.co.uk . We will use commercially reasonable efforts to promptly determine and remedy the problem.